30%
of members cancel every year at the average gym
22%
lower monthly churn with active, AI-driven retention
5x
cheaper to win back an inactive member than to sign a new one
40%
more replies on WhatsApp than by phone call or manual email

Technology and partners

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Features

One platform. Everything inside.

Scheduling, attendance, plans, quotes, AI, Instagram, commissions — all on a single platform. Your front desk focuses on the members in the room, not the spreadsheet.

🤖

Autonomous AI Agents

Multiple agents with personality, member memory, and dozens of tools.

💬

Official WhatsApp

Buttons, lists, media, templates. A unified inbox — not the trainer's personal cell phone.

📅

Smart Calendar

Group classes, personal training, fitness assessments — blocks, holidays, and auto-fitting.

💰

Plans & Quotes

Build, send via WhatsApp, and track — from draft to a signed membership.

🛒

Plan & Class Catalog

Monthly, quarterly, annual, class types, and personal training. All with price and duration.

📊

CRM & Multi-Pipeline

Visual funnels: lead → sign-up → retention. Each stage with its own agent.

🔀

Visual Workflows

Drag & drop. Messages, conditions, agents, documents — built with no code.

🧠

Member Memory

Goal, class type, attendance, injuries, preferred time. The AI remembers it all.

👁️

Internal Assistant

AI suggests replies for the front desk — invisible to the member.

📄

Dynamic Documents

Contracts, health questionnaires, liability waivers — sent and signed over WhatsApp.

🛡️

Approvals

Define which AI actions need a human sign-off (discount, renewal, upgrade).

📚

Knowledge Base + RAG

Hours, class types, plans, and rules auto-queried by the AI.

Platform · Differentiators

Four things only Benvox does.

What separates a chatbot from a real platform.

01 · Workflow Builder

Visual canvas, drag & drop.

Messages, agents, documents, conditions — build complete retention and renewal flows without writing a single line of code.

📩Trigger
🤖AI Agent
🔀Condition
📄Document
💬Buttons
Pending 30s ago
Offer 15% off the 6-month plan
✓ Approved 5 min ago
Move to Churn risk
02 · Approvals

Control AI actions in real time.

Decide which decisions the AI makes on its own and which need your sign-off before they happen — discounts, renewals, and upgrades never slip through.

03 · Internal Assistant

The AI suggests. The front desk sends.

Invisible to the member — the human stays in control, with all the speed and the full training history as context.

I need to reschedule my session with my trainer
🤖 Suggestion
No problem! 💪 Thursday Marcos has 7am and 6pm open — which works better for you?
Build muscle
Strength training
e.g. right knee
morning, afternoon, evening…
AI adapted the form to the context
04 · Dynamic Forms

Ask one thing. It asks the rest.

The AI generates the right fields for each case — health questionnaire, goal, physical restriction — conditions follow-up questions on the conversation context, and what the member answers goes straight into the CRM. No external form tool, no spreadsheet middleman.

Why

Why switch?

The contrast is the argument.

Your gym today

  • A member stops coming and nobody notices for weeks
  • The cancellation lands out of nowhere — too late to turn around
  • $10–30 per Instagram lead while your inactive base sits untouched
  • Repetitive workouts, an expired assessment, an unmotivated member
  • WhatsApp on the trainer's personal phone — the gym loses the contact
  • The plan expires and nobody remembers to tell the member

Your gym with Benvox

  • AI spots an attendance drop within days and acts automatically
  • Intervention before the cancellation, with an invite to reassess
  • Segmented reactivation of your base = sign-ups with no ad spend
  • Assessment reminder every 90 days — the member sees real progress
  • The gym's WhatsApp with full history and AI replying
  • The renewal workflow kicks in 15 days before expiration
Automations

Built for gyms and training studios

Every pain point in your gym becomes an automation running 24/7 — over the WhatsApp and Instagram your members already use.

🚨Churn detection before the cancellation

Attendance slipping? 7 days with no check-in? The AI spots the drop-off pattern and steps in before the member decides to cancel — with a message based on their goal, their training type, and their workout history.

Hi Fernanda! We've missed you — it's been 7 days since your last check-in 💪 Everything okay? I remember your goal was to drop 5kg by March.
I'm a little burned out, the workout feels repetitive
Let's build a fresh plan with Marcos! I've got tomorrow at 6pm or Thursday at 7am for a reassessment 🔥

📅Plan renewal without relying on the front desk

15 days before expiration: a reminder. 7 days out: a renewal offer. On the day: a final heads-up. The AI runs the whole process — and even offers an upgrade to longer plans with a manager-approved discount.

Hi Juliana! Your 3-month plan expires in 7 days (Mar 5). Renew now and you lock in the same rate. The 6-month plan is 15% cheaper! Which one would you like? 📋
How much is the 6-month plan?
$59/mo (down from $69). That's $60 saved over the term! Want me to send the payment link? 💰

📱Lead capture: straight from Instagram to WhatsApp

Lead clicked the ad? The AI replies instantly, qualifies them (goal, training type, preferred time), books a trial class, and follows up if they don't show — without waiting on the front desk to be free.

Hi! Saw your ad. How much is strength training?
Hi Thiago! 💪 What's your goal: weight loss, building muscle, or conditioning? And do you prefer to train mornings, afternoons, or evenings?
Build muscle, evenings
Perfect! I've set you up with a free trial class Tuesday at 7:30pm with Marcos. Bring a photo ID and your workout gear 🏋️

🔔Class & assessment confirmation (anti-no-show)

Missed trial classes, personal sessions, and assessments leave holes in the schedule. The AI confirms 24h ahead, reschedules anyone who doesn't reply, and frees the slot for the waitlist — a full calendar, no silent no-shows.

Camila, confirming your functional trial class Wed the 29th at 7pm? Reply YES or RESCHEDULE 🏃
Can I move it to Friday?
Of course! Friday the 31st I've got 6pm and 8pm. Which works? I'll release your Wed 7pm slot to the waitlist 👍

📏Fitness assessment reminder

Assessment expired 90 days ago? The AI books it automatically. A member who sees progress in their numbers stays motivated to keep going — and the body-composition prep instructions go along with it.

Hi Patricia! Your last assessment was 3 months ago. Ready to see your progress? 📊 With Carol: Mon 8am or Wed 5pm.
Wednesday 5pm! Curious to see what changed
Booked ✅ Wednesday 5pm with Carol. Come in after a 3-hour fast so the body-composition scan reads more accurately 💪

💤Segmented win-back of former members

Quit 3, 6, or 12 months ago? The AI segments by favorite class type and reason for leaving — then fires a personalized campaign with a schedule update or a return offer, not generic spam.

Hi Rafael! It's been 4 months since you left. I remember you loved the 7pm functional class — we've since split the groups and opened a new cross-training area 🏋️ Want a trial class?
Really? I left because it was packed. Can it be Thursday?

🤝Automated referral program

A happy member is your best salesperson. The AI spots promoters (NPS 9–10) and triggers the referral program: a discount for the referrer and the referred. All tracked automatically.

Hi Bruno! I saw you gave us a 10 on the last survey — thank you! 😍 Refer a friend and you both get 15% off next month. Want your link?
Send it! I've got a few friends looking to start
Here you go 👉 [link]. For every friend who signs up through it, you both get the discount. No limit! 🚀

Automated NPS + Google reviews

Each month the AI surveys a group of members. High score? Invites them to leave a Google review. Low score? Flags management to fix it before it turns into a cancellation or a public complaint. Reputation protected + social proof.

Hi Camila! From 0 to 10, how likely are you to recommend Studio Pulse to a friend? ⭐
7. Great equipment, but the locker-room cleaning could be better
Thank you, Camila! I've just passed that to the cleaning team. Anything else, I'm right here 💙

How many members are slipping away from your gym right now?

We'll set Benvox up with your real class types, plans, and trainers. In 15 minutes you'll watch the AI catch churn, drive renewals, and win back inactive members — no commitment.

Book a personalized demo